The Flower Shop Oman - Oman’s luxury florist shop

We are looking for an experienced Florist Manager to join the team. Your role will be to manage and lead the team with an operational, financial and people view. The ideal candidate will have a passion for everything floral along with excellent customer service skills, a positive & professional attitude with experience of running a team of florists not only for the retail store but also weddings, VIP events and contract hotel work. Our shop is the ‘window’ of our brand, so we are seeking someone who is quality focused and will drive continuous operational improvement and customer innovation along with being a strong communicator in a competitive market.

You will be expected not only to manage and build the business but also be hands on to create beautiful floral arrangements for a variety of occasions with your team of florists.
Excellent people skills with a willingness to work in a different country are essential for this role.

Key Responsibilities:
• Designing and creating floral arrangements for various occasions (weddings, events, hotel contract & retail)
• Understanding the client’s needs, assisting them with floral selections and recommendations
• Managing stock, ordering supplies, handling deliveries
• Maintaining freshness and quality of flowers and plants along with managing and reducing wastage
• Provide leadership, support and guidance to the team
• Organizing staff shifts, holidays and all admin
• Ensure the shop and staff continually represent the brand through high personal standards and customer interaction
• All areas of Marketing, enhancing in-store and online customer experience along with strengthening customer retention
• Maintaining client confidentiality along with protocols at all times
• Increase sales and revenue streams
• Improve brand positioning and visibility
• Engage with hotels and event companies.

Essential Skills & Experience:
• At least three years' experience of managing a florist or floral design business
• Qualification in Floristry
• Strong creativity and attention to detail
• Good customer service and communication skills
• Ability to work under pressure, especially during peak seasons
• Business and retail experience
• Experience with event, wedding and hotel floral design.

In return we are offering an attractive package:
• Tax free salary
• Suitable furnished accommodation
• Utility & phone allowance
• Company car
• All visa expenses paid
• Full medical and life insurance
• One month paid leave with an annual flight ticket home
• Company bonus scheme after the first year's employment
• End-of-service benefit as per Omani labour law
• Two-year Renewable Contract

Job Type – Full-time
Single status contract for two years after completing a successful three-month probational period.

Find out more:
To apply or for more information on the position, please send your CV to Emma Brown at emmabflorals@gmail.com.