JOB DESCRIPTION

As the Contract Florist & Designer you will support the Head of Weekly Flowers to run and design our weekly floral contracts, shaping client relationships and directing creative output. With a focus on exceptional service and operational precision, you will support aspects of floral design and client management — ensuring both creative excellence and commercial success.

DUTIES

• Client Support & Relationship Management
• Support the Senior Client & Design Manager in maintaining relationships with key contract clients, assisting with quarterly reviews, responding to day-to-day client needs, and helping identify upsell opportunities
• Floral Design & Creative Support
• Support the delivery of floral design for weekly contracts and seasonal installations, ensuring designs align with the PAUL THOMAS brand standards and client briefs. Contribute creatively while executing direction from senior leadership
• Business Development Support
• Assist with identifying new weekly flower contracts and design opportunities, including attending site visits, preparing proposals, and supporting tender responses in collaboration with the Business Development Manager and Senior Client & Design Manager
• Team Supervision & Coordination
• Provide day-to-day supervision and support to florists and freelance staff on contracts and installations. Act as a key point of contact on-site, escalating issues to senior management where required
• Floral Procurement Assistance
• Support flower and foliage procurement by placing orders, checking deliveries, and helping manage stock in line with agreed designs and margins
• Scheduling & Logistics Support
• Assist with coordinating weekly deliveries, staffing schedules, installations, and maintenance visits to ensure smooth and timely execution
• Seasonal Projects Support
• Support the planning, installation, and breakdown of seasonal contract projects, including Christmas installations, working closely with the Senior Client & Design Manager to deliver creative and operational excellence

THE CANDIDATE

The ideal candidate will:

• Have at least 3 years’ experience in senior-level floristry or creative client services roles.
• Possess an excellent command of the English language, both written and verbal
• Possess a genuine passion for floristry and the energy to tackle every event, large or small, with enthusiasm
• Hold a full UK driving licence and be happy to drive vans on occasion (preferred but not essential)
• Be happy with early starts and willing to work at the weekend as this is a necessity

COMPANY BENEFITS

• Private Healthcare Insurance
• Overtime is fully paid at PAUL THOMAS or time off in lieu can be organised
• All employees receive 28 days’ holidays, including Bank Holidays. Additional holiday days and other benefits will be awarded for long service
• Yearly service awards
• Enhanced Sick Pay policy following a successful probation
• Flexi-lunches

CONTRACT TYPE

Full time, permanent

CONTRACTED WORK HOURS

2:30am on Monday’s. 3:00 – 9:00am start, Tuesday – Friday depending on business needs. The role is a standard 42.5 hour working week, with additional week and weekend hours when required. Fully studio based

LOCATION

Battersea, London

START DATE

As soon as possible

Please send your CV to Careers@paulthomasflowers.co.uk along with a covering letter and portfolio when applying for the role.

Paul Thomas Flowers is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.